PEDIDOS DENTRO DEL ESTADO ESPAÑOL:

Mándanos un e-mail o llama al teléfono 649268806 con el material que te interesa y nosotros te responderemos indicándote el total a pagar incluidos los gastos de envío.
Si deseas hacer el pedido mediante servidor seguro, por favor entra en la siguiente página:
http://www.musaut.gemm.com
Los gastos de envío serán siempre de 6 Euros, sea cual sea el número de discos o material musical que pidas.
Si tu pedido supera los 60 Euros, NO pagarás gastos de envío.

FORMAS DE PAGO DENTRO DEL ESTADO ESPAÑOL:

1) Puedes pagar con VISA (Visa Classic, Visa Oro, Visa Platino) o MASTER CARD.
NO podemos aceptar Visa Electrón y tarjetas de débito. Lo siento!
Tendrás que mandar un e-mail o llamar al teléfono 649268806 con los datos de tu tarjeta (Nombre y Apellidos del Titular tal y como aparecen escritos en la tarjeta + Número de la Tarjeta + 3 Dígitos de seguridad que aparecen en el dorso de la tarjeta + Fecha de Caducidad de la Tarjeta).
Nunca hemos tenido ningún problema por no disponer de servidor seguro y nuestros clientes están totalmente satisfechos. Somos gente honesta!!!
Te mandaremos el pedido en cuanto obtengamos la confirmación de nuestra entidad bancaria (normalmente el mismo día).
Si deseas hacer el pedido mediante servidor seguro, por favor entra en la siguiente página:
http://www.musaut.gemm.com

2) Puedes pagar mediante PAYPAL. Nuestra cuenta es info@hcpunk.com    

Tendrás que pagar las Comisiones de Paypal (0,35 Euros + 3,6% del total).

3) Puedes hacer un ingreso (especificando tu nombre y apellidos en el ingreso) en nuestra cuenta bancaria:

Nombre del Banco : KUTXA
Titular : ALBERTO BOCOS OYARBIDE
Entidad : 2101
Oficina : 0018
Dígito Control : 06
Nº Cuenta : 0004136388

Te mandaremos el pedido en cuanto aparezca el ingreso en nuestra cuenta (comprobamos los ingresos diariamente desde nuestro acceso a la web del banco).

4) Puedes mandar el dinero (bien camuflado) en un sobre certificado a la siguiente dirección:

ALBERTO BOCOS
c/ Resurrección María Azkue, 1 - 4ºC
20018 San Sebastián

Te mandaremos el pedido en cuanto nos llegue el dinero.

NO ENVIAMOS PEDIDOS CONTRA-REEMBOLSO.
NOS HAN DEVUELTO DEMASIADOS PAQUETES Y YA HEMOS PERDIDO DEMASIADO DINERO.
LO SENTIMOS, LA GENTE HONESTA PAGA LOS PLATOS ROTOS DE ALGUNOS IMPRESENTABLES. 

ENVIOS DENTRO DEL ESTADO ESPAÑOL :

Todos los pedidos se enviarán por carta certificada o paquete azul certificado de Correos.
Cualquier paquete o en su defecto el aviso de Correos para recogerlo en la oficina postal correspondiente os debería de llegar entre 3 y 10 días hábiles.

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INTERNATIONAL ORDERS :

Please e-mail what you want from our catalog and we will e-mail you back with the total price postage included.

Unless you want to receive your order AT YOUR OWN RISK (we're not responsible of anything...damaged goods, lost packages, etc) you'll have to pay extra money to REGISTER and/or INSURE it).

If you want to order via secure transaction server, please go to the following page:
http://www.musaut.gemm.com

POSTAGE FOR EUROPE

EUROPE : 1 CD/DVD/7" - 4 Euros (air-mail - unregistered & uninsured).

EUROPE : 2 CD's/DVD's/7"s - 7 Euros (air-mail - unregistered & uninsured).

EUROPE : 3 CD's/DVD's/7"s - 9,75 Euros (air-mail - unregistered & uninsured).

EUROPE : 4 to 6 CD's/DVD's/7"s - 11,50 Euros (air-mail - unregistered & uninsured).

EUROPE : 1 LP - 9,75 Euros (air-mail - unregistered & uninsured).

EUROPE : 2 LP's - 11,50 Euros (air-mail - unregistered & uninsured).

EUROPE : 3 to 5 LP's - 19,75 Euros (air-mail - unregistered & uninsured).

POSTAGE FOR THE REST OF THE WORLD (America, Asia, Africa, Australia, etc)

WORLD : 1 CD/DVD/7" - 5,50 Euros (air-mail - unregistered & uninsured).

WORLD : 2 CD's/DVD's/7"s - 9,75 Euros (air-mail - unregistered & uninsured).

WORLD : 3 CD's/DVD's/7"s - 16 Euros (air-mail - unregistered & uninsured).

WORLD : 4 to 6 CD's/DVD's/7"s - 18,75 Euros (air-mail - unregistered & uninsured).

WORLD : 1 LP - 16 Euros (air-mail - unregistered & uninsured).

WORLD : 2 LP's - 18,75 Euros (air-mail - unregistered & uninsured).

WORLD: 3 to 5 LP's - 35,75 Euros (air-mail - unregistered & uninsured).

INTERNATIONAL PAYMENT :

1) You can pay with your VISA or MASTER CARD.

You'll have to pay for the Credit Card  Bank Commissions (3,6% of the total amount).

Just e-mail your card data (Name as figures in your card + Card Number + 3 Digits Security Number at the back of the card + Expiration Date) and we will send your package as soon as we get confirmation from our bank (usually the same day).
No secure transaction server but we never had a single problem with our customers.

If you want to order via secure transaction server, please go to the following page:
http://www.musaut.gemm.com
We're honest people and our customers too!!!

2) You can pay via PAYPAL. Our Account is info@hcpunk.com

You'll have to pay for Paypal Fees (0,35 Euros + 3,6% of the total + 2,5% of the total again if you don't pay in Euros and we need to exchange from any currency to Euros).

3) Eventually you can send cash (Registered envelope. US$ funds or Euros only. No coins please!) to the following address:

ALBERTO BOCOS
Resurreccion Maria Azkue, 1 - 4C
20018 San Sebastian
SPAIN

and we will send your package as soon as we receive the money (we will e-mail you when we receive the money).

INTERNATIONAL SHIPPING INFO/POLICIES + GRADING STANDARDS + BACKORDER POLICIES:

We will send all orders via Air-Mail.

Registration and/or Insurance optional.

European customers should expect 1 Week aprox. (Working days. You must exclude Saturdays, Sundays and other holidays) to get their orders.

Rest of the World customers should expect 2-3 Weeks (Working days. You must exclude Saturdays, Sundays and other holidays) to get their orders.

Sometimes International orders take more time to arrive due to "strange" circumstances not under our control. Sorry!

Returns on defective merchadise only, at the expense of buyer.

Return costs / postage are to be borne by the BUYER, and original Shipping and Handling fees are NOT refundable.
Exchange for merchandise only, no cash refunds.

We're Not responsible for items mishandled, damaged or lost (unless you register and/or insure your order) by our country's Postal Services or your country's Postal Services.

We're Not responsible for the actions (delays, taxes, etc) taken by Customs in your country.

Please make sure you order the item that you want. We do not allow for returns unless your product is defective or a mis-ship (we sent the wrong item). Please contact us directly if your product is a mis-ship or defective to make arrangements.

You will not be credited for items that are shipped back without prior approval from us.

Some new items may be un-sealed, due to us removing discs from the jewel cases or sleeves on our sales floor.

BACKORDER POLICY:
All Items Listed Are In Stock.

GRADING:
M- Mint Minus
Has been opened, but is still almost perfect and plays almost as new (cover and vinyl).
EX Excellent
Vinyl: May have scuff marks and signs of some wear but
will still play almost perfectly throughout, with only
"barely detectable" crackles or pops. A slight noise at the
begining is allowable, but the remainder must be nearly flawless.
Cover: May only have the slightest signs of normal wear.
VG Very Good
The majority of records (worth selling) fall under this grade.
Vinyl: May crackle, pop or make other annoying noises, but only
occasionally,never continuously, and not more loudly than the
music being listened to.
Cover: Normal used cover wear such as ring wear and split seams.
If there is abnormal damage such as tears or markings,
but the seller still feels that it qualifies as a "VG",
the damage must be described in comments attached to the item.
G Good
Vinyl: May have continuous crackles, pops, etc... but not so loud as to
make the music completely unlistenable or unenjoyable to the
casual listener.
Cover: More than normal wear and tear.